SBL considers quality as an integral part of our business. Our quality policy states that, We, at SBL, are committed to satisfy our customers consistently by continuous supply of world class IT services with optimized Turn Around Time.

We give constant training to our staff to become self-motivated and hard working professionals and empower them with the latest process techniques to exceed the customer expectation of quality on an ongoing basis and to compete them globally.

Extensive application of statistical techniques for process improvement and cost reduction on continual basis. Committed to meet the requirements and continually improve the effectiveness of the quality management system.

ISO 9001:2008: Accredited with ISO 9001:2008, SBL enhances the value of the client investments by using well defined processes and best practices to deliver creative, intelligent answers to the business issues. With a proven track record of delivering quality assured and standardized business-oriented services and solutions, SBL identifies the customer requirements, needs and expectations on process control, work environment, internal communication, measuring and monitoring devices, training and awareness, and legal and regulatory requirements.  

ISO 17024: As an ISO 17024 qualified organization, SBL designs quality personnel certification processes, thereby delivering cost-effective global standards to the employees. SBL facilitates the global standardization of the certification community, increases mobility of among countries, enhances public safety, and protects the consumers.

Information Security Management System (Adopting ISO 27001:2005 Best Practices): By employing a system atic approach to analyze the key risk areas, identifying and documenting the controls, followed by monitoring and measuring the compliance, SBL has adopted globally accepted control framework ISO 27001:2005 to efficiently manage any risks from information systems, as well as to design, develop and test Business Continuity Strategy with professionalism. SBL is currently in the final stages of the implementation process of ISO 27001:2005.

Six Sigma Practices: In today’s service oriented industries, the involved processes usually are prone to exhibit the inherent characteristic of heterogeneity, which means there is variation in service quality that is unsatisfactory to the client. By combining the speed advantage of discipline with Six Sigma’s capability of uniform process output, SBL addresses these issues to the maximum extent.

D&B D-U-N-S Number-858190372: SBL with its unique D&B D-U-N-S Number foresees any opportunities or potential risks in its day-to-day business transactions. With the link to information on suppliers, customers, and trading partners, SBL efficiently recognizes businesses and trades among other organizations, markets, and regulatory bodies.

NASSCOM® (National Association of Software and Services Companies) is the premier trade body and the chamber of commerce of the IT-BPO industries in India. With a strong membership base constituting of over 95%, NASSCOM facilitates business and trade in software and services and encourages advancement of research in software technology. Being an accredited and active member, SBL joins NASSCOM as an active participant in the new global economy and are reputed for their innovative business practices, social initiatives and thrust in foraying into new emerging opportunity areas. 

DSCI (Data Security Council of India) is a not-for-profit company that develops best practices for Data Security and Data Privacy under its Self Regulatory Organization Framework. DSCI works to implement the best practices for Data protection in strict conformance with the global standards and cover emerging disciplines of security and privacy. Through employing initiatives on cyber security awareness, DSCI reaches out and assures the clients of IT and BPO sector that India is a secure destination for global sourcing.

FICCI (Federation of Indian Chambers of Commerce & Industry), is the largest and oldest apex business organization in India. As an active member of this non-government, not-for-profit organization body, SBL is able to access the world of opportunities, all the way from networking with the corporate majors of Indian and global industry to assisting in framing economic and industrial policies, through close linkage with the government. Being the voice of India's business and industry, FICCI benefits SBL in providing the apt approach on increasing efficiency and competitiveness.

Electronics and Computer Software Export Promotion Council (ESC), sponsored by the Government of India is India’s largest Electronics and IT trade facilitation organization. With a strong membership base of over 2300 manufacturers and exporters across the country covering the entire gamut of Electronics and Software Industry in the areas of Consumer Electronics, Electronic Components, Instrumentation, Telecommunication, Computer Hardware and Peripherals and Computer Software and IT Enabled Services ESC strives hard in elevating India’s position in the international trading arena of the Electronic and Computer Software. 

Software Technology Parks of India (STPI) is an autonomous society set up by the Ministry of Communication and Information Technology, Government of India, with the objective of encouraging, promoting and boosting software exports from India. Spread across the country with 51 centers, over 7500 software-exporting companies under the STPI umbrella, account for major share of the country’s software exports. Through being accredited members of STPI, SBL enjoys an export-oriented unit scheme and world-class data connectivity, consulting and infrastructure solutions, which aim to encourage, promote and boost software exports.


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SBL PRESENCE

SBL has offices in the following locations:











PARTNERING VS OUTSOURCING
SBL perceives the outsourcing vendor relationship as a process and allows it to evolve into a strategic partnership where both parties are trying to add value to the organizations.

WHY SBL ?
SBL is uniquely positioned as one of the best emerging mid-sized IT enabled services provider based in India that help organizations around the globe to cut costs dramatically, extend support and capabilities and provide hard to find expertise.

a. Deliver on our promises: SBL believes in nurturing our clients and always making sure that we deliver what we promise. Also, we place continual thought to ways in which we can help our customers that go beyond simply doing the work.

b. Agility: SBL has the ability to rapidly respond to changing business environments and increasing customer demands by process optimizations, continuous training and development of human resources and constant technology innovations.

c. Scalability: At SBL, staffing levels can be adapted quickly to client requirements, thereby avoiding gaps due to attrition, business growth or economic downturns.